Original text

As a source of communications and public relations counsel and services, I have helped manufacturing corporations and professional services firms: Position themselves as product, quality, and technology leaders in their markets and home communities Document value delivered to customers Launch new products and re-launch existing products Deal with crises, including environmental spills, product quality and availability shortcomings, and attacks by self-described public-interest groups For publicly traded corporations, I have conducted outreach to individual and institutional investors, including meeting SEC disclosure requirements. For universities, I have counseled leadership on crises ranging from misbehavior by the institution’s leadership to on-campus murder. These programs have involved use of the mass media – general-interest and trade; print, broadcast, and online – as well as controlled communications.